Please read before finalizing your purchase(s).  We accept Visa, MasterCard, Discover, & Paypal.  All items are shipped new.  Payment information is taken when the order is placed, but you will not be charged until the order is processed.  See below for our Return Policy.  By placing an order the purchaser acknowledges that he or she has read suppliesontime.com's policies herein and agrees to accept them without recourse.

When applicable, sales tax will be added to your order when it is placed or shipped within the state of Maine.

It is the responsibility of the buying party to inspect every purchase before signing for the order when the shipment is delivered.

Free Shipping for orders over $25.00  

Suppliesontime.com offers FREE SHIPPING on all orders over $25.00. within 48 contiguous United Sates of America, except Alaska and Hawaii.

Orders under $25.00 incur a flat rate of $7.95.

Next day delivery is available for an extra charge. Please contact us via suppliesontime.com for the cost.

Orders not shippable via UPS, FEDEX, or USPS will ship by common carrier. Extra charges for a lift gate, and inside delivery will apply.

Delivery

Orders placed Monday through Friday before 1:00 eastern time is shipped the same day via UPS, FEDEX, or USPS. Common carrier items usually do not ship until 2-3 days.

Suppliesontime.com utilizes different manufactures throughout the United States so please do not be alarmed when you do not receive all of your order at once.

Orders placed during non-business hours such as evenings, weekends, and holidays are normally processed and shipped on the next business day.

Orders paid by company checks are shipped once payment is received and receive a 1% discount.

Your privacy and protection is one of our priorities.  Your confidential information will only be used for these business purposes.  Suppliesontime.com guarantees we will never share, sell, or release any confidential information without your consent to do so in advance.

All products are shipped new.  Returns are not allowed on any used item.  The buying party has four (4) business days to contact suppliesontime.com to begin the return process.  Return authorization is up to the discretion of suppliesontime.com.  All procedures and instructions must be followed in order for a refund to be issued.  ALL EQUIPMENT PURCHASES are not returnable!

• Over-Purchase
  If too many items are purchased we will accept the return as long as it is in the original packaging and packing material.  The buying party must contact us to receive a return authorization number.  The buying party will pay return shipping cost and money will be reimbursed to the buying party minus a 20% restocking fee.  The buying party has seven (7) days from time of drop off to return the items or you will receive no refund.
  
• Damaged Items
  Items may get damaged during shipping this in not the fault of suppliesontime.com.  However, contact us at suppliesontime.com with a contact name and number and you will be contacted to discuss the situation.  If a return is approved you will be given a return authorization number and suppliesontime.com will pay the return shipping cost.  We will accept the return as long as it is in the original packaging and packing material.  Also, depending on the size of the item(s) purchased there may be no restocking fee, but could be up to 10% max.  The buying party has seven (7) days from time of drop off to return the items or you will receive no refund.
  
• Mistake Order
  If we send you the wrong items from what is listed on the order form, please contact us immediately.  If we made the error we will arrange for pick at your location and we will send out the correct order as soon as we have confirmation of the pick up.
  
  If the mistake was made by the buying party, please contact us immediately.  If you do not want the items received, we will give you a return authorization number and the buying party is responsible for sending back the received items.  We will accept the return as long as it is in the original packaging and packing material.
  
  No refund will be given, but the buying party will receive a credit, minus a 20% restocking fee, that can be used for another purchase.  The buying party has seven (7) days from the day of drop off to return the items.